All DJI Mavic Air drone carrying cases sold online via the Skynex Global Drones are tested for functionality and examined for damages prior to shipping. Contents inside the DJI Mavic Air drone carrying cases box are also examined before being packaged and shipped. Note that we rely on third party service providers, over which we have no control, to ship and deliver all DJI DJI Mavic Air drone carrying cases orders. Where exceptional circumstances arise, your order will qualify for a full refund and return or partial refund according to the within terms and conditions. [ A. REFUNDS ] A full refund for your DJI Mavic Air drone carrying cases order will be issued where the DJI Mavic Air drone carrying cases you ordered online via Skynex Global Drones is received at the address specified in your online purchase order. You may also receive a full refund if the DJI Mavic Air drone carrying cases you received is materially different from the DJI DJI Mavic Air drone carrying cases you purchased online via Skynex Global Drones. Alternatively, where the DJI DJI Mavic Air drone carrying cases you received is materially different from the DJI Mavic Air drone carrying cases you purchased online via Skynex Global Drone, you may elect to keep the DJI Mavic Air drone carrying cases you received and negotiate to obtain a partial refund from Skynex Global Drones. In the exceptional event that parts, accessories, or components are missing, the missing parts, components, or accessories will be shipped to you. [ B. RETURN POLICY ] In the event that your DJI Mavic Air drone carrying cases order qualifies for a full refund, as per the within terms and conditions, you may return your unopened, unused DJI Mavic Air drone carrying cases within 10 days from the time our third party shipping service provider indicates that the drone order has been delivered to the address specified in your online purchase order. Skynex Global Drones will pay the return shipping costs if the return is a result of our error (for instance, if you received an incorrect or defective DJI Mavic Air drone carrying cases). You should expect to receive your refund within approximately four weeks of handing your package over to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request. As we depend on third party service providers to effect deliveries and returns, all time periods are approximate only. If you need to return an item, please contact us at the email address provided on Skynex Global Drones website with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return your drone order. [C. SHIPPING, TRACKING, AND DELIVERY TIMES] We can ship to virtually any address in the world. Certain jurisdictions may contain restrictions on the import of certain electronic products, such as drones or drone batteries. You are responsible for knowing and complying with any and all such importing restrictions, regulations, rules, and laws that may apply to your home jurisdiction. Where a we are unable to make a delivery of a purchased DJI DJI Mavic Air drone carrying cases to a certain jurisdiction because of such import restrictions, rules, regulations, or laws, we will use our best knowledge and efforts to attempt to notify you of our inability to deliver the DJI Mavic Air drone carrying cases order and you will receive a full refund. The average time to deliver an DJI Mavic Air drone carrying cases approximately 2 weeks. However, as we rely on third party service providers to deliver orders received through our website, these time frames may vary. As such, we are not responsible for, and disclaim any responsibility for late deliveries of DJI Mavic Air drone carrying cases orders, or any consequence that arise from such late DJI Mavic Air drone carrying cases orders. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options, including destination, that you choose. We make best efforts to keep our customers informed on the status of their orders, including by providing them with a tracking number for their order, and customers may contact us at the email address provided on our website in order to inquire on the status of their order.